Office Policies

Orthodontist-Gainesville-Oakwood-Sosebee & Britt Orthodontics-office-policiesOffice Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday – Thursday: 8:30 a.m. – 5:00 p.m.
Friday: 8:30 a.m. – 12:00 p.m.

In an effort to accommodate our patient’s busy schedules Sosebee and Britt Orthodontics offer Extended Office Hours during the school year .

Monday: 8:30 a.m – 5:00 p.m.
Tuesday: 9:30 a.m. – 6:00 p.m. (for people that need later appointments)
Wednesday: 8:30 a.m. – 5:00 p.m.
Thursday: 7:30 a.m. – 4:00 p.m. (for people that need early appointments)
Friday: 8:30 a.m. – 12:00 p.m.

Our Mission

We are dedicated to providing the best orthodontic care for children and adults in a friendly, fun and comfortable environment. We utilize proven state-of-the-art technology to enhance both treatment and our patients’ experiences during their orthodontic treatment. We understand that time is a valuable commodity and strive to consistently run on time with appointments.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events may occasionally require missing an appointment.

  1. Longer appointments are scheduled in the morning so that we can see the maximum number of patients in the afternoon, during non-school hours.
  2. We alternate prime time and non-prime time appointments in order to be fair to all patients.
  3. Adjustment appointment intervals are 6 – 10 weeks.
  4. Emergencies are worked in just before lunch.
  5. We have a “text and e-mail system” to remind patients of appointments.

Insurance

Our office is committed to helping you maximize your insurance benefits. As a service to our patients, we file all insurance claims for our services and in most cases accept direct payment from you insurance company.  If you have any questions, our courteous staff is always available to answer them.